How did EGM Cigars boost checkout conversions using checkout extensions pro ?
Egm cigars Increased Order Value with Checkout extensions pro powerful upsell widgets
By integrating checkout extensions pro upsell widget into their checkout, egm cigars offered smart, relevant product suggestions at the perfect moment. This simple strategy helped them boost average order value by 18%, while enhancing the overall customer experience.
Increased checkout trust by displaying their address with customer support widget
Using checkout extenions pro customer support Widget, EGM Cigars simply displayed their store’s verified business address during checkout. This small but powerful trust signal reassured customers about the legitimacy of the store, resulting in higher confidence and fewer abandoned carts.
The Challenge
As a business operating in the tobacco industry,
EGM Cigars faced specific regulatory requirements in their country, including the mandatory display of certain information, such as the company’s address, during the checkout process.
Additionally, they wanted to optimize their checkout to boost sales through upselling to drive growth. Finding a flexible, customizable solution that could meet these varied requirements while providing a seamless user experience was crucial for EGM Cigars.
Results After 5 Months
After five months of using Checkout Extensions Pro, EGM Cigars experienced significant improvements in their checkout process:
- Enhanced Functionality and Control: They found the app’s flexibility allowed them to control almost every aspect of the checkout stage, meeting both regulatory requirements and business needs.
- Increased Sales: The upsell features contributed to a noticeable increase in average order value.
- Enhanced Customer Trust: Displaying the address at the checkout page helped build customer trust and ensured compliance with local regulations.
Conclusion
- The success with Checkout Extensions Pro showcases how a well-implemented checkout solution can not only meet regulatory requirements but also drive sales and improve the overall customer experience. EGM Cigars‘ experience with the app has set a strong foundation for future growth and success.